1. What is a retainer?

A retainer has two meanings. It is both a written agreement detailing the terms on which your relationship with a lawyer is governed, and a sum of money you pay up-front to a lawyer for legal services which will be provided to you.  You should note that the size of the retainer requested is not a quote for the cost of your legal services and if your matter requires longer services than is anticipated, you may be requested to top-up your retainer from time to time. 

2. Do you accept Visa, MasterCard or Debit?

Unfortunately, we are not able to accept payment through any of these services at this time.  All payments can be made by cash, cheque, or Email Money Transfer.  If you wish to pay with an Email Money Transfer, please let us know about this preference and we will be happy to provide more detailed instructions. 

3. Do you accept Legal Aid Certificates?

Yes, we accept Legal Aid Certificates on a case-by-case basis.  

4. Do you litigate cases in court?

We have chosen to focus our practice on using the many options available to resolve disputes outside of the courtroom.  To better service our clients who align themselves with that approach, we do not accept new files which are already in a court proceeding.  Instead, we will only assist existing clients in court files where all other avenues for resolution have apparently broken down. 

5. My former partner and I agree on everything - can we both use the same lawyer?

No, under the Law Society of Upper Canada's Rules of Professional Conduct, one lawyer cannot represent the both of you in your legal proceeding.  With that being said, we offer a  limited range of services to educate and mediate between couples.  When we are acting in such a regard, we are not acting as a lawyer for either you or your spouse and will not be able to provide specific legal advice.  If you are interested in this kind of service, please contact us using the form below and we would be happy to explain the option to you in more detail.

6. What is the best way to contact you?

While we maintain consistent hours at our Waterloo office, we do not always have someone answering the telephone.  Email is the fastest and easiest way to get in touch.  While I may not always be able to respond immediately to every inquiry, I will do my very best to ensure you receive a reply to your inquiry within 24 hours. 

More questions?

Use the form below to contact us! Alternatively, you may email or call us to make an appointment.

DISCLAIMER: Please do not include confidential or sensitive information in your message. In the event that we are representing a party with opposing interests to your own, we may have a duty to disclose any information you provide to our client.  Please note that the use of the Internet or this form for communication with the firm or any individual member of the firm is not secure and does not establish a lawyer-client relationship. Confidential or time-sensitive information should not be sent through this form.